Return and Refund Policy

✔ Refunds Will Be Provided in the Following Cases:

1. Incorrect Product Delivered

If you receive a product different from what you ordered.

2. Damaged or Defective Product

If the product arrives damaged, broken, or unusable.

3. Order Cancelled by Customer (Within Allowed Window)

If you cancel your order within 24 hours and before dispatch, a full refund will be issued.

4. Order Cancelled by Little Decor

If we cancel your order due to stock issues, address errors, or unforeseen reasons, you will receive a full refund.

📦 ORDER CANCELLATION POLICY

Cancellations are allowed within 24 hours of placing the order.

If the order has not been shipped, we will cancel it and issue a 100% refund.

If the order has already been shipped, you may refuse the delivery.
Your refund will begin once the product returns to our warehouse.

📸 IMPORTANT: UNBOXING VIDEO REQUIRED FOR RETURNS

To claim a refund for damaged, missing, or incorrect items, customers must provide:

A full unboxing video from opening the sealed parcel

No cuts, pauses, or edits

Clear visibility of the issue

This helps us verify and process claims faster.

🔍 REFUND PROCESS & TIMELINE

Once the returned product reaches our warehouse:

Quality check is completed within 5–7 working days.

After approval, a refund is initiated to your original payment method.

Refund is credited within 5–7 working days from the approval date.

Total refund timeline: 7–14 working days

(May vary depending on your bank or payment gateway.)

❗ Non-Returnable / Non-Refundable Items

For hygiene and safety reasons, the following cannot be returned once opened:

Balloons (foil or latex)

Ribbons, curtains, lights, decorative items

DIY decoration kits opened or tampered

Used or partially-used items

Only unused, sealed, and original-condition items qualify for return.

🚫 Situations Not Eligible for Refund

Wrong address provided by the customer

Customer unavailable during delivery

Damage caused during customer handling

Missing items without unboxing video

Minor color/design variations due to lighting or manufacturing differences

📞 CUSTOMER SUPPORT

For refund or return queries:

📧 support@littledecor.in
📞 +91-97148-24392

Our team is always ready to help and ensure your celebrations stay happy and memorable.
📞 CUSTOMER SUPPORT

For refund or return queries:

📧 support@littledecor.in
📞 +91-97148-24392

Our team is always ready to help and ensure your celebrations stay happy and memorable.